Best Practices and Reverse Best Practices are historically the two most popular sessions at NCBA CLUSA’s National Purchasing Cooperatives Conference. We’re keeping these breakouts front-and-center at IMPACT 2018. Best Practices allows every attendee to share an idea that turned out to be a home run for their co-op; Reverse Best Practices allows attendees to workshop one of their toughest challenges with colleagues from the purchasing sector.

This track's exclusive content is only open to Purchasing Track registrants and requires additional registration.


Panel Discussion: Succession Planning
Moderator: Jeanne Matson, Starnet Commercial Flooring 

The challenge of succession planning is a key priority for cooperatives facing leadership or ownership transition as their current leadership approaches retirement. Family businesses face the same challenge when their owners want to ensure that future leadership is prepared to move the company forward successfully. With an increasing number of succession planning options available, choosing the correct course of action is critical to ensure the company’s continued success.

During this panel discussion, we’ll review several of the leading options for succession planning.  We’ll begin by discussing the process of evaluating the worth of a business—an analysis relevant in call cases. Next, our presenters will cover the following succession planning options:  (1) business is passed down within a family, (2) business is sold to an outside owner or private equity, or (3) business is consolidated with another business. 

This session will outline the recommended timetable for and estimated cost of succession planning, as well as the external resources necessary to implement the appropriate plan.


Panel Discussion: Overhead Management

Moderator: Kevin Higginbotham, Evergreen Marketing Group

Allocating overhead and administrative costs across a purchasing cooperative’s membership is an ongoing challenge for management. Some co-ops allocate costs equally across all members while others allocate costs on a percentage basis. Still others have developed a hybrid system. In addition, coop management often seek ways to generate non-rebate revenue streams in an effort to return as much rebate generated to their membership.

This panel will share ways that purchasing cooperatives are allocating costs. The panelists will also discuss what they are doing to generate non-rebate revenue streams for their members.


Panel Discussion: Member Engagement

Member engagement is the cornerstone of all cooperatives.  In today’s current environment, resorting to traditional member engagement methods is not enough.  This panel discussion will share with the audience proven techniques that have helped them better engage and retain their members. 

From dealing with issues of customers and retention to looking at different platforms of technology and ways to grow your membership... it’s a treasure trove.
— Carl Tinsley, CEO, GlobalPac Alliance
I think being a part of the IMPACT conference has been good for purchasing cooperatives because its given those leaders a chance to get their head around how important it is to have some of those measurements and benchmarks as to the impact that cooperative community has in a lot of different ways, whether it’s employment or revenue or others.
— Jack Bailey, Former President and CEO, Independent Distributors Cooperative

This track's exclusive content will only be open to Purchasing Track registrations and will require additional registration.